Effective August 1, 2020, ManagerPlus will no longer renew service agreements for the on-premise Pro solution. As of August 1, 2021, ManagerPlus Pro will officially be retired.

Why is ManagerPlus moving away from supporting the on-premise Pro solution?

We are dedicated to providing customers with the best asset management tools that can adapt and scale to the evolving business environment. By sunsetting our legacy on-premise product, we can focus efforts and resources on our premier, cloud-based solution, Lightning, to better deliver on that promise.

Action required for current ManagerPlus Pro customers

Important: To avoid a potential service interruption, please complete one of the following two steps.

Option 1: Select a new plan

We recommend our current Pro customers move to Lightning Plus. This powerful, cloud-based enterprise asset management and maintenance solution includes more features and enhanced functionality, such as an improved interface and performance, work order planning board, and custom workflows and alerts.

Speak with your account manager for loyalty pricing.

Option 2: Renew your Pro account

If your service agreement is current and expires before August 1, you have until Friday, July 31, 2020 to renew your Pro service agreement to maintain access to the on-premise software for one year upon renewal. After that one-year period, we will no longer support legacy Pro agreements.

If you need to continue using ManagerPlus Pro, please contact our Customer Success team to discuss your renewal options.

Need more details to make your decision?

If you’d like more information about why we’re moving away from ManagerPlus Pro and the benefits of Lightning Plus, join one of our upcoming webinars for details and answers to your questions.

Note: If you elect not to renew your existing ManagerPlus Pro agreement and do not select another ManagerPlus plan, your service will expire at the end of your current policy term or by no later than July 31, 2021.

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