ManagerPlus uses sub-processors to support the delivery of our services, including but not limited to hosting services, ongoing support, and third-party integrations. A sub-processor is a third-party engaged by ManagerPlus who has or potentially will have access to data received from ManagerPlus for processing activities to be carried out on behalf of ManagerPlus and in accordance with customer instructions. Prior to engaging a sub-processor, ManagerPlus performs due diligence audits to evaluate the privacy, security, and confidentiality practices in place and executes a written agreement to affirm the obligations assigned to the sub-processor.

ManagerPlus maintains an up-to-date list of the names and locations of our sub-processors, which is included below for your convenience.

Approved Sub-Processors

SUB-PROCESSOR PURPOSE OF PROCESSING LOCATION
Microsoft Azure Central Data center hosting and backups USA
Salesforce Customer Relationship Management USA
Planhat Customer Success platform USA
Intercom Messaging platform used to communicate with customers USA
Instana Application performance monitoring USA
Loggly Application performance monitoring USA
Plivo Optional integration to support outbound text messaging USA
Tray.io, Inc. Optional integration to help customers build connectors to third-party services USA

 

Alternatively, you can request a copy of this list by contacting privacy@iofficecorp.com.