Your success is our priority

The reality of any EAM implementation is that you can’t afford to get it wrong. We’ve been building and implementing EAM software for over 20 years, so our teams know how to get it right the first time. We know you’re investing a lot in our EAM solution, and your success is the most important thing to us.

Our customized implementation program means you get a whole lot more than just some generic training materials. Tell us how much help you want, and we’ll be as hands on or as hands off as you need.

As part of our implementation services we offer:
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Historical data importing

You’ve already collected years of data on your assets. You’ve not only built up work and parts inventory histories, but priceless expert knowledge from your more experienced techs – knowledge you can’t afford to lose.

Our implementation teams will work with you to discover what data is most important to you, then work to make sure it gets imported seamlessly so you don’t miss a beat in your maintenance operations.

We know you’ve got invaluable historical data on your assets and we’ll work closely with your team to make sure none of your data gets lost during the implementation. Bring over every work order and all your asset data, without the headache

Site data importing

Trying to audit and import every piece of equipment and inventory at your sites can be intimidating, not to mention a lot of work. Our highly trained experts can come do the heavy lifting for you. No matter how large your site is, or how many you have, we can thoroughly audit your site and upload all the information into ManagerPlus for you, so you can get back to work.

Should you want to manage the data yourself, we’ll supply the templates and directions for you to get organized and have the smoothest onboarding possible.

Customizable features

You expect a lot out of your equipment, so you need an EAM solution that gives you all the tools you need to get the most out of your assets. All our features work right out of the gate but with ManagerPlus, you can also customize the tools to fit the needs of your maintenance operations.
You can customize things like:

Notifications
Get notified about upcoming equipment maintenance when you want to, so you have plenty of time to get it scheduled.
Importing
Bring over as much, or as little, of your data as you want to
Dashboards
See at a glance the information you need the most.
Reports
Generate reports based on the KPIs that matter most to your business.
Workflows
Align your current Standard Operating Procedures right into the software

API consulting

Does your company use a proprietary system for tracking and storing data? ManagerPlus is built on an open API which means it’s easy to get your system integrated with our EAM. And our implementation team can walk with you through the process to give your IT team all the help they need to get things up and running smoothly.

General Onboarding & Implementation Steps

1

KICK-OFF MEETING

Our teams coordinate with you to establish expectations and develop timelines for implementation and setup.

2

DATA COLLECTION

All the relevant data on your assets and inventory is gathered and prepared to be imported.

3

DATA CONFIGURATION AND IMPORT

Our technical team prepares the database and imports your data.

4

CONFIGURE MODULES

Work with our team to configure modules and features to fit your needs.

5

LIFETIME SUPPORT

24/7 access to training videos, live and recorded webinars, help articles, and your own Customer Success Manager.

Complete Onboarding Process with Turnkey Implementation

  • Training
  • Support
  • Audit
Ongoing Virtual Training

Training is one of the most important steps to getting support and buy-in from your team. Trying something new can sometimes be intimidating but showing them just how valuable your new EAM software will be can go a long way.

Our online learning center has dozens of free, in-depth, easy-to-understand resources to help your team get started. Our training teams are constantly working to improve and expand our online resources so your teams have 24/7/365 access to everything they need to know about ManagerPlus.

State-of-the-Art Team Support

Our customer success team is the best in the business, and they know our software better than anyone. Whatever questions you have, we’re ready to help.

Complete Audit

You’ve got a lot of assets and equipment to manage. That’s why you’re here. Gathering all the necessary data to import from your assets and inventory is tedious and time consuming. So let us do it for you.

Our team can perform a complete audit of your location to bring in all your assets, parts, vendors, and more so you can stay focused on your operations.

Are you a complex organization with multiple locations and a lot of large critical assets? No problem. We do that, too. No matter what you’ve got or where you’ve got it, we have you covered.

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EAM Implementation Costs

Every organization is different in size, complexity, and budget flexibility, and we appreciate the diverse needs of our customers. With such a wide range of needs, we specifically tailor each onboarding and implementation package to give you the best possible experience for the right price.

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Asset Management System For Your Commercial or Small Business

You’ve made the decision to trust us as your EAM solution. We take that seriously so we want to do everything we can to make your implementation a success. You are important to us and we know your needs aren’t the same as everyone else’s.

Our Onboarding Specialists will work closely with you to build just the right implementation plan for your business. Talk to our team today to get started building your personalized plan.

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