As a facilities manager, you have a ton to track, including everything from the preventive maintenance program to MRO inventory, on-demand work orders to labor costs. But tracking numbers isn’t enough. To understand your operations, where you’re being cost effective day to day and delivering value to the overall organization long term, you need a reliable, repeatable way to measure success. Key performance indicators (KPIs) help you turn raw data into business insights you can leverage for efficient facility and maintenance management.
If you want to reach and then exceed global standards for maintenance and facility management, you need to find key performance indicators (KPIs) that show both your current position and general trajectory, where you are and where you’re heading. But before you look at common examples, formulas, and the overall benefits of maintenance metrics and KPIs, remember that there’s no one perfect set that works for everyone. Different industries and organizations measure success in different ways.
So, the real question becomes “Which maintenance metrics and KPIs should my maintenance department track?”